Job Description
Join Louisiana's premier public service team as a DMV Customer Service Representative! We're seeking empathetic professionals to deliver exceptional service to Baton Rouge residents with flexible scheduling options. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a tangible impact in your community. No prior DMV experience required – we provide full training for motivated individuals ready to excel in a dynamic service environment.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with accuracy
- Provide clear guidance on DMV regulations, documentation requirements, and procedures
- Resolve customer inquiries in person, by phone, and via digital channels
- Maintain detailed records using our proprietary DMV software systems
- Collaborate with cross-functional teams to resolve complex customer issues
- Ensure compliance with state and federal regulations in all transactions
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication skills with ability to explain complex information simply
- Proficiency in basic computer applications and data entry
- Ability to work flexible hours including evenings and weekends
- Valid Louisiana driver's license required
- Must pass background check and drug screening