Job Description
Join the New Mexico Motor Vehicle Division (MVD) and transform your career with flexible part-time hours! We're seeking compassionate Customer Service Representatives to assist Albuquerque residents with driver's licenses, vehicle registrations, and DMV transactions. Enjoy work-life balance with evening and weekend scheduling options while serving your community. This role offers comprehensive training, competitive pay, and the chance to make a tangible impact. Apply today and start your journey with a forward-thinking public service organization!
Responsibilities
- Provide exceptional in-person and phone customer support for DMV services
- Process driver's license renewals, vehicle registrations, and title transactions
- Utilize DMV systems to verify documents, process payments, and issue permits
- Maintain accurate records and ensure compliance with state regulations
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to optimize service efficiency
- Support office operations and maintain a clean, organized workspace
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Strong verbal communication and interpersonal skills
- Basic computer proficiency with ability to learn proprietary systems
- Ability to work flexible hours including evenings, weekends, and holidays
- Valid New Mexico driver's license with clean driving record
- Detail-oriented with accuracy in data entry and documentation
- Pass background check and drug screening