Job Description
Join our dynamic team at Fresno County DMV Services and make a difference in your community! We're seeking dedicated individuals with flexible availability to provide exceptional customer service in a fast-paced environment. Enjoy the perfect work-life balance with our customizable scheduling options while assisting residents with driver's licenses, vehicle registrations, and essential DMV services. Comprehensive training provided – no prior DMV experience required!
Responsibilities
- Deliver exceptional in-person and phone customer service for DMV transactions
- Process driver's license renewals, vehicle registrations, and title applications
- Maintain accurate records using DMV software systems
- Resolve customer inquiries with patience and professionalism
- Uphold strict confidentiality and security protocols
- Collaborate with team members to ensure efficient service delivery
- Continuously update knowledge on DMV regulations and procedures
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Flexible availability including evenings and weekends
- Strong communication and problem-solving skills
- Basic computer proficiency and data entry abilities
- Ability to work efficiently in a high-volume setting
- Valid California driver's license preferred
- Pass background check and fingerprinting