Job Description
Join our award-winning team at the New York State DMV and make a difference in your community! We're seeking dedicated Customer Service Representatives with flexible scheduling options to assist residents with licensing, registration, and vehicle services. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve New Yorkers while maintaining work-life balance.
Why Join Us?
• Flexible day/evening/weekend shifts
• Paid training and career development
• Health/dental/vision benefits for part-time staff
• Tuition reimbursement program
• Stable government employment with advancement opportunities
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV regulations and procedures
- Resolve customer inquiries via phone, email, and in-person interactions
- Utilize specialized DMV software and databases efficiently
- Verify documentation and ensure compliance with state requirements
- Collaborate with team members to maintain service standards
- Participate in ongoing training on new regulations and technologies
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service experience preferred
- Proficient in Microsoft Office Suite and data entry
- Strong communication skills and attention to detail
- Ability to work independently with minimal supervision
- Flexible availability including weekends and evenings
- Valid New York State driver's license required
- Bilingual English/Spanish proficiency highly desirable