Job Description
Join our award-winning team as a Flexible Hours DMV Customer Service Representative in sunny Tampa! We're seeking a customer-focused professional to assist residents with driver's licenses, vehicle registrations, and other essential DMV services. Enjoy the freedom of customizable scheduling while making a tangible impact on our community's mobility needs. Our modern office offers competitive pay, comprehensive training, and a supportive environment where your work-life balance is prioritized.
Responsibilities
- Process driver's license renewals, ID cards, and vehicle registrations with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and required documentation
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain organized digital and physical records of transactions
- Collaborate with team members to streamline service delivery
- Uphold strict confidentiality of personal and financial data
- Assist with special events and weekend hours as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with Microsoft Office and customer databases
- Excellent verbal communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Flexibility to work mornings, evenings, and weekends
- Valid Florida driver's license required
- Bilingual (English/Spanish) candidates strongly encouraged to apply