Job Description
Join Arizona's premier public service agency with flexible scheduling options! The Arizona Department of Transportation Motor Vehicle Division is seeking a dynamic Customer Service Representative to serve Tucson residents with DMV transactions. Enjoy competitive pay, comprehensive benefits, and the freedom to balance work with your lifestyle.
What We Offer:
- Flexible day/evening/weekend shifts
- Health/dental/vision insurance
- Retirement savings plan
- Paid time off
- Career advancement opportunities
Responsibilities
- Process driver's license renewals, vehicle registrations, and ID card applications
- Provide accurate information on DMV procedures and requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Verify documentation and maintain secure digital records
- Collaborate with team members to optimize customer flow
- Adhere to federal/state compliance standards
- Utilize specialized DMV software systems efficiently
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency in Microsoft Office Suite
- Ability to multitask in fast-paced environments
- Strong attention to detail and accuracy
- Flexibility to work evenings/weekends as needed
- Valid Arizona driver's license
- Bilingual (English/Spanish) highly desirable