Job Description
Join our dynamic team at Colorado State Services as a DMV Customer Service Representative with flexible scheduling options! We're seeking friendly, detail-oriented professionals to assist Denver residents with driver's licenses, vehicle registrations, and state ID services. Enjoy competitive pay, comprehensive training, and a supportive work environment designed for work-life balance. Perfect for students, parents, or anyone needing adaptable hours without sacrificing career growth.
Responsibilities
- Process driver's license renewals, permits, and state ID applications accurately
- Assist customers with vehicle registration, titling, and plate inquiries
- Resolve customer concerns using conflict resolution techniques
- Maintain precise records in DMV databases and document transactions
- Verify documentation compliance with state regulations
- Process payments and issue receipts for services rendered
- Collaborate with team members to ensure efficient service delivery
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with computer systems and data entry
- Strong communication and problem-solving abilities
- Ability to work flexible hours (mornings, evenings, weekends)
- Valid Colorado driver's license required
- Basic knowledge of DMV procedures advantageous
- Ability to stand for extended periods