Job Description
Join Ohio's premier motor vehicle service team with flexible scheduling options! We're seeking dedicated Customer Service Representatives to assist Toledo residents with DMV transactions in a supportive, modern environment. Enjoy work-life balance with morning, afternoon, or evening shifts while making a tangible impact in your community. Our Toledo office offers competitive pay, comprehensive training, and opportunities for career growth within state government.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with precision
- Provide clear guidance on Ohio DMV regulations and documentation requirements
- Utilize specialized software to manage customer data and payment processing
- Resolve inquiries efficiently while maintaining exceptional service standards
- Collaborate with team members to ensure seamless office operations
- Uphold strict confidentiality protocols for sensitive customer information
- Participate in ongoing training to stay updated on policy changes
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Detail-oriented with high accuracy in data entry
- Valid Ohio driver's license required
- Flexibility to work between 20-30 hours weekly