Job Description
Join our award-winning team at the Nebraska DMV and become a vital resource for residents in Omaha! We're seeking a passionate Full-Time Customer Service Representative to deliver exceptional service at our busy downtown branch. As a trusted public servant, you'll help Nebraskans navigate vehicle registrations, driver's licenses, and DMV processes with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community. Apply today and build a rewarding career in public service!
Responsibilities
- Process vehicle registrations, title transfers, and license renewals with accuracy
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain strict confidentiality of personal and financial records
- Collaborate with team members to streamline office operations
- Utilize DMV software systems for data entry and transaction processing
- Support special events and outreach programs as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and data entry
- Ability to handle sensitive information with discretion
- Strong problem-solving and conflict resolution skills
- Nebraska driver's license required
- Ability to work flexible hours including occasional weekends