Job Description
Join Cleveland's dynamic public sector team as a Government Administrative Specialist in our weekend operations division. This stable, full-time role offers competitive benefits, job security, and the opportunity to serve your community while maintaining a balanced weekday schedule. As a key contributor to municipal services, you'll ensure seamless operations during weekend hours when essential public services remain active. Ideal for professionals seeking career stability with non-traditional hours.
Why Join Us?
- Comprehensive benefits package including health insurance and retirement plans
- Weekend shift (Friday-Sunday) with weekday availability for meetings/training
- Opportunities for professional development and advancement
- Direct impact on community services and public welfare
Responsibilities
- Manage weekend front-desk operations for municipal service centers
- Process permits, licenses, and public service requests with precision
- Maintain accurate digital and physical records according to government protocols
- Coordinate with weekend emergency response teams and support staff
- Provide exceptional citizen service via phone, email, and in-person inquiries
- Prepare weekly operational reports for department leadership
- Assist with weekend facility security and emergency protocols
Qualifications
- High school diploma or GED required; associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency with Microsoft Office Suite and government databases
- Ability to obtain Cleveland government security clearance
- Strong attention to detail and accuracy in documentation
- Excellent communication and conflict resolution skills
- Flexible availability including weekends and holidays
- U.S. citizenship and Ohio residency required