Job Description
Join Memphis' award-winning public service team and enjoy exceptional benefits including comprehensive health insurance, retirement plans, paid time off, and tuition assistance. We're seeking a dedicated Benefits Coordinator to manage employee benefits programs for our growing municipal workforce.
As a key member of our HR department, you'll serve the citizens of Memphis while building a stable career with competitive compensation and unmatched work-life balance. This role offers direct impact on community wellbeing through public service excellence.
Responsibilities
- Administer health, dental, and vision insurance programs for 500+ municipal employees
- Manage retirement plan enrollment and compliance with TN state regulations
- Process FMLA and leave requests with strict adherence to federal guidelines
- Conduct benefits orientations and training sessions for new hires
- Collaborate with third-party administrators for claims resolution
- Maintain accurate benefits documentation in HRIS systems
- Analyze benefits utilization data and recommend program improvements
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field
- 3+ years experience administering employee benefits programs
- Certified Employee Benefits Specialist (CEBS) designation preferred
- Proficiency with HRIS platforms (e.g., Workday, SAP SuccessFactors)
- Strong knowledge of ERISA, ACA, and HIPAA regulations
- Exceptional communication skills for diverse stakeholder interactions
- Ability to manage confidential employee information with discretion
- Tennessee residency required for government positions