Job Description
Are you seeking a stable, rewarding career in public service? Mecklenburg County Government is currently accepting applications for a dedicated Government Case Manager in Charlotte, NC. We pride ourselves on offering competitive compensation packages and the financial stability of a guaranteed weekly paycheck.
In this pivotal role, you will work directly with community members to navigate complex social services systems, ensuring they receive the support they need to thrive. If you are a compassionate professional looking to make a tangible difference in the lives of North Carolina residents, we encourage you to apply today.
Why Join Us?
- Weekly Payroll: Get paid every week for your hard work.
- Benefits Package: Comprehensive medical, dental, and vision coverage.
- Retirement Security: Participation in the NC State Employees' Retirement System.
- Growth Opportunities: Clear pathways for professional advancement within the county.
Responsibilities
- Conduct comprehensive assessments and intake interviews for new clients to determine eligibility for social services programs.
- Develop, implement, and monitor individualized case plans tailored to the unique needs of each client.
- Coordinate with external agencies, healthcare providers, and legal services to ensure holistic client support.
- Maintain accurate, confidential, and up-to-date case files and documentation in compliance with state and federal regulations.
- Provide crisis intervention and emotional support to clients facing difficult life circumstances.
- Facilitate workshops and group sessions to educate the community on available resources.
- Monitor client progress and adjust case plans as necessary to achieve positive outcomes.
Qualifications
- Bachelor’s degree in Social Work (BSW), Psychology, Criminal Justice, or a related field required.
- Minimum of 2 years of experience in case management, social work, or a related public service role.
- Strong knowledge of state and local government social service programs and resources.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and case management software.
- Valid North Carolina driver’s license and reliable transportation.
- Excellent verbal and written communication skills with the ability to interact effectively with diverse populations.
- Demonstrated ability to handle sensitive information with strict confidentiality.