Job Description
We are seeking a dedicated and compassionate Case Manager to join the North Carolina State Government team. In this pivotal role, you will play a vital part in improving the lives of North Carolina residents by providing essential support, resources, and advocacy. We are proud to offer a Daily Pay option for select positions, allowing you to access your earnings immediately rather than waiting for a traditional payroll cycle.
Our mission is to provide a stable, rewarding career path within the public sector. As a State Government employee, you will enjoy comprehensive benefits, job security, and the unique opportunity to make a tangible impact in your community every single day.
Responsibilities
- Conduct comprehensive assessments of client needs and develop individualized service plans to ensure successful outcomes.
- Monitor client progress regularly and adjust case plans dynamically to address emerging challenges.
- Coordinate closely with external agencies, healthcare providers, and community organizations to secure necessary resources.
- Document all client interactions and case notes in strict accordance with state regulations and privacy laws.
- Facilitate support groups and educational workshops to empower program participants.
- Ensure strict compliance with all state and federal eligibility requirements and reporting standards.
- Collaborate with a multidisciplinary team to advocate for the best interests of the client.
Qualifications
- Bachelorās degree in Social Work, Psychology, Criminal Justice, or a related field (or equivalent relevant experience).
- Valid North Carolina Driverās License and reliable personal transportation.
- Strong interpersonal and verbal communication skills with the ability to build rapport quickly.
- Ability to maintain strict confidentiality and adhere to professional ethical standards.
- Proficiency in Microsoft Office Suite and case management software systems.
- Ability to work effectively in a fast-paced, high-volume environment while maintaining high attention to detail.