Job Description
Join a Stable Career with Immediate Hiring in Miami, FL
Miami-Dade County Government is currently seeking a highly organized and professional Customer Service Representative to join our administrative team. This is an excellent opportunity for individuals looking for long-term job security, comprehensive benefits, and a meaningful role within the public sector.
We offer an immediate start date for qualified candidates. If you have a strong work ethic and a passion for serving the community, we want to hear from you.
Responsibilities
- Receive and screen incoming calls and inquiries from the public regarding county services, permits, and regulations.
- Process applications, forms, and documents with high levels of accuracy and adherence to government protocols.
- Maintain accurate digital and physical records of all transactions and client interactions.
- Direct visitors to the appropriate departments and provide general information about county operations.
- Assist in the preparation of reports and correspondence under the direction of supervisors.
- Ensure compliance with all federal, state, and local government policies and procedures.
Qualifications
- High School Diploma or GED required; Associate's degree or equivalent experience preferred.
- Minimum of 1-2 years of experience in customer service or administrative support roles.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry.
- Strong verbal and written communication skills with the ability to explain complex information clearly.
- Ability to handle confidential information with discretion and integrity.
- Must be available to work a standard full-time schedule.
- Familiarity with government systems or public sector processes is a plus.