Job Description
Are you seeking a stable career with a mission-driven organization? We are currently hiring Government Entry-Level Support Specialists in Austin, TX. This is an excellent opportunity for individuals looking to start a career in public service with no prior experience required. We provide comprehensive on-the-job training and a supportive environment to help you grow.
Why You Should Apply
- Job Security: Enjoy the stability and benefits of working for the government.
- No Experience Needed: We train motivated individuals from scratch.
- Competitive Pay: Competitive salary with regular performance reviews and raises.
- Benefits Package: Comprehensive medical, dental, and vision insurance.
- Retirement Plan: Access to a secure pension plan and 401(k) matching.
Job Overview
As a Government Support Specialist, you will play a vital role in ensuring the smooth operation of our department. You will be the face of public service, assisting citizens with various inquiries and administrative tasks.
Responsibilities
- Public Assistance: Assist citizens with applications, forms, and inquiries regarding state programs.
- Record Keeping: Maintain accurate and organized digital and physical files for department records.
- Communication: Screen incoming calls and emails, routing them to the appropriate personnel.
- Data Entry: Process sensitive data with a high level of accuracy and confidentiality.
- Event Support: Assist in organizing and staffing community outreach events and town halls.
- Documentation: Prepare routine correspondence and reports for supervisors.
Qualifications
- Education: High School Diploma or GED is required.
- Background Check: Must be willing to undergo a standard background check and drug screening.
- Skills: Basic computer literacy and proficiency with Microsoft Office Suite.
- Soft Skills: Strong attention to detail, excellent time management, and problem-solving abilities.
- Communication: Ability to communicate clearly and professionally with diverse populations.