Job Description
Join our award-winning municipal team and make a tangible impact on Phoenix's future. We're urgently seeking a detail-oriented Government Operations Specialist to streamline administrative processes and enhance public service delivery. Enjoy a fully remote work environment while contributing to community initiatives with comprehensive benefits including a generous pension plan. This is your opportunity to advance your career in public service without geographical constraints.
Responsibilities
- Coordinate interdepartmental projects ensuring compliance with federal/state regulations
- Analyze operational data to optimize service delivery metrics
- Develop/implement digital transformation strategies for public-facing systems
- Prepare confidential reports for city council and executive leadership
- Manage stakeholder communications across government agencies
- Lead process improvement initiatives using Lean Six Sigma methodologies
- Ensure adherence to public records retention policies
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years experience in government operations or municipal services
- Proficiency in G-suite, MS Office Suite, and data visualization tools
- Valid Arizona driver's license (for occasional on-site requirements)
- Strong understanding of FOIA and public records laws
- Proven project management certification (PMP or equivalent)
- Experience with remote team collaboration platforms