Job Description
Join the City of Long Beach and Secure Your Future!
We are urgently hiring for a dynamic Government Specialist to join our Public Services team. This is a unique opportunity to serve your community while enjoying an exceptional benefits package designed to support your health, wealth, and work-life balance.
As a key member of our team, you will play a pivotal role in streamlining government operations and enhancing public service delivery. We are looking for individuals who are driven by mission-driven work and want to make a tangible impact in Long Beach.
Why Choose Us?
- Top-Tier Benefits: Comprehensive medical, dental, and vision insurance starting day one.
- Retirement Security: Generous pension plan and 401(k) matching contributions.
- Work-Life Balance: Paid time off, holidays, and flexible scheduling options.
- Professional Growth: Extensive training programs and clear pathways for career advancement.
Responsibilities
- Manage and coordinate high-volume public inquiries and service requests via phone, email, and in-person.
- Review and process government documentation to ensure strict compliance with local, state, and federal regulations.
- Conduct research and prepare detailed reports for city council members and department heads.
- Act as the primary liaison between the public and various city departments to resolve complex issues efficiently.
- Maintain accurate digital and physical records of all departmental activities and sensitive data.
- Assist in the planning and execution of community outreach programs and government transparency initiatives.
- Collaborate with cross-functional teams to optimize workflows and improve citizen engagement.
Qualifications
- Bachelor’s degree in Public Administration, Political Science, or a related field is preferred.
- Minimum of 2-3 years of experience in a government or public sector environment.
- Strong knowledge of California state government procedures and local Long Beach ordinances.
- Excellent written and verbal communication skills with the ability to translate complex information for diverse audiences.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and government database management systems.
- Ability to maintain the highest level of confidentiality and integrity in handling sensitive information.
- Demonstrated ability to work effectively under pressure and meet tight deadlines in a fast-paced environment.