Job Description
Join New York's premier public service team as a Weekend Shift Specialist! We're seeking dedicated professionals to support critical government operations during weekend hours in the heart of Manhattan. Enjoy competitive compensation, comprehensive benefits, and the satisfaction of serving New Yorkers while maintaining work-life balance. This full-time role offers stability, growth opportunities, and the chance to make a meaningful impact in state governance.
What We Offer:
- Competitive salary with annual performance reviews
- Comprehensive health, dental, and vision insurance
- Generous paid time off and 11 paid holidays
- Retirement savings plan with employer match
- Professional development stipend
Responsibilities
- Manage weekend operations for state agency service centers
- Process citizen inquiries and applications for public programs
- Maintain accurate records and documentation systems
- Coordinate with weekday teams for seamless service continuity
- Implement emergency response protocols during weekend shifts
- Conduct routine audits of weekend service delivery metrics
- Train and mentor weekend support staff as needed
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years government or public service experience
- Valid New York State driver's license
- Ability to work flexible weekends with rotating schedules
- Proficiency in Microsoft Office Suite and data management systems
- Strong communication and conflict resolution skills
- U.S. citizenship and ability to pass federal background check