Job Description
Join the elite team at the El Paso Police Department as a Police Dispatcher Trainee and launch your career in public safety with a competitive compensation package. This full-time trainee position offers comprehensive benefits, career advancement opportunities, and the chance to make a direct impact on community safety. Our state-of-the-art dispatch center serves as the critical communication hub for emergency services throughout El Paso County. No prior experience required – we provide all necessary training.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch appropriate police/fire/EMS units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Provide critical pre-arrival instructions to callers during emergencies
- Coordinate multi-agency responses during critical incidents
- Operate radio equipment and specialized communication technology
- Adhere to strict confidentiality and HIPAA compliance protocols
Qualifications
- High school diploma or GED equivalent required
- Must pass background check, drug screening, and psychological evaluation
- Ability to type 40+ WPM with 95% accuracy
- Valid Texas Driver's License with clean driving record
- U.S. citizenship and Texas residency required
- Ability to work rotating shifts including nights/weekends/holidays
- Proficient in Microsoft Office and basic computer systems
- Strong multi-tasking and de-escalation skills