Job Description
Join the Fort Wayne Police Department as a Police Dispatcher Trainee and become the critical lifeline connecting our community with emergency services. This remote-friendly trainee position offers comprehensive hands-on training in emergency response protocols, radio communications, and multi-agency coordination. Perfect for career changers and those seeking meaningful public service, we provide competitive compensation, full benefits, and a clear path to advancement. Work remotely during training phases with flexible scheduling options while building essential skills in crisis management and public safety.
Responsibilities
- Process emergency calls, prioritize incidents, and dispatch appropriate personnel (police, fire, EMS)
- Operate computer-aided dispatch (CAD) systems and radio equipment per department protocols
- Maintain accurate incident logs and documentation in compliance with state regulations
- Provide critical information to first responders during active emergencies
- Coordinate with other agencies during multi-jurisdictional incidents
- Complete state-mandated dispatcher training curriculum within 6 months
- Participate in regular scenario-based drills and continuing education
Qualifications
- High school diploma or GED equivalent required
- Valid Indiana driver's license with clean driving record
- Ability to type 40+ WPM with 95% accuracy
- Clear criminal background check and drug screening
- Proficient in Microsoft Office and basic computer systems
- Exceptional multitasking and calm decision-making under pressure
- Strong communication skills with ability to de-escalate tense situations
- Must pass dispatcher certification exams post-training