Job Description
Join our dynamic team at Tulsa Metro Services as an Immediate Hire DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to Oklahoma residents at our bustling downtown location. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in the community.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, in-person, and digital channels
- Maintain detailed records and ensure compliance with state protocols
- Collaborate with team members to streamline service operations
- Utilize DMV software systems efficiently for transaction processing
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience
- Strong communication and conflict resolution skills
- Proficiency with office software and willingness to learn DMV systems
- Ability to handle high-pressure situations with professionalism
- Oklahoma residency required for DMV system access
- Must pass background check and drug screening