Job Description
Join our award-winning team as a DMV Customer Service Representative in Seattle! We're seeking energetic professionals to deliver exceptional service to Washington residents. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment supporting the state's essential licensing and vehicle registration services.
Why Join Us?
- Competitive hourly wage with advancement opportunities
- Full benefits package (health/dental/vision)
- Paid training and career development
- Public service loan forgiveness eligibility
Responsibilities
- Process driver's license, ID cards, and vehicle registrations with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries efficiently via phone, email, and in-person
- Maintain accurate records in state databases
- Assist with testing appointments and fee collection
- Collaborate with team to improve service workflows
- Support fraud prevention and identity verification protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work in fast-paced environment with attention to detail
- Basic computer proficiency with MS Office Suite
- Valid Washington State driver's license
- Ability to pass background check and fingerprinting