Job Description
Join Philadelphia's elite emergency response team as a Police Dispatcher Trainee! This immediate hire opportunity offers comprehensive training for a critical public safety role. You'll be the lifeline connecting citizens with first responders during emergencies, handling high-stakes communication in one of America's busiest cities. Our accelerated 12-week program combines classroom instruction with real-world simulation to prepare you for this rewarding career path. No prior experience required—just a commitment to excellence and public service.
Responsibilities
- Process 911 calls and prioritize emergency communications
- Dispatch police units using CAD systems and radio protocols
- Maintain accurate incident documentation and records
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival instructions to callers in distress
- Operate emergency notification systems during disasters
- Comply with NIMS and FCC regulations
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid Pennsylvania driver's license
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Clear diction and ability to remain calm under pressure
- Basic computer proficiency (Windows OS)
- Shift flexibility (24/7 rotating schedule)
- No felony convictions