Job Description
Join North Carolina's premier technology team and help modernize state services! We're seeking a motivated IT Specialist to implement cutting-edge solutions that directly impact citizens across the state. Enjoy competitive benefits, flexible work arrangements, and opportunities for professional growth in a mission-driven environment.
Responsibilities
- Manage and optimize enterprise systems including cloud infrastructure and cybersecurity protocols
- Develop technical documentation and user training materials for state agencies
- Collaborate with cross-functional teams to deliver innovative IT projects
- Monitor system performance and troubleshoot complex technical issues
- Ensure compliance with state and federal IT security standards
- Lead digital transformation initiatives for public sector services
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years of experience in IT infrastructure management
- Proficiency in cloud platforms (AWS/Azure) and network security
- Strong analytical and problem-solving abilities
- Valid North Carolina driver's license
- ITIL or CompTIA Security+ certification preferred
- Experience with government IT procurement processes