Job Description
Are you ready to elevate your career with a top-tier federal contractor?
We are currently seeking a highly skilled IT Support Specialist to join our dynamic team in Las Vegas, NV. This is a fantastic opportunity to work on high-stakes federal projects with excellent benefits, competitive compensation, and a collaborative work environment.
Why Apply?
- Immediate Hire: Start your career journey with us today.
- Comprehensive Benefits: Health, dental, vision, and 401(k) matching.
- Professional Growth: Opportunities for certification support and advancement.
Role Overview:
You will play a critical role in maintaining the integrity and security of our federal IT infrastructure. You will provide Tier 2/3 technical support, manage user access, and ensure strict adherence to federal security protocols.
Responsibilities
- Provide Tier 2/3 technical support and troubleshooting for federal government systems and networks.
- Manage user accounts, security clearances, and directory services (Active Directory).
- Implement and monitor IT security measures to comply with FISMA and NIST standards.
- Install, configure, and maintain hardware, software, and peripherals.
- Document technical issues, resolutions, and incident reports in the CMDB.
- Collaborate with cross-functional teams to optimize IT infrastructure performance.
- Conduct regular system audits and security assessments.
Qualifications
- Active Top Secret or Secret Security Clearance (or willingness to undergo processing).
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in IT support within a federal or government contracting environment.
- Certifications such as CompTIA Security+, Network+, or CCNA are highly preferred.
- Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365.
- Excellent problem-solving skills and attention to detail.
- Ability to obtain and maintain a Public Trust clearance.