Job Description
Join the Core of Oakland’s Public Sector
Oakland Municipal Services Agency is currently seeking a highly organized and dedicated Municipal Service Coordinator to join our team. We are committed to providing top-tier government services to the community while offering competitive compensation and flexible work arrangements.
Why Choose Us?
- Government Stability: Secure employment within the public sector with comprehensive benefits packages.
- Daily Pay Option: Experience the freedom of our daily pay feature, allowing you to access your earnings faster.
- Community Impact: Play a vital role in maintaining the infrastructure and safety of Oakland.
We are looking for individuals who are detail-oriented, possess excellent communication skills, and are eager to serve the public.
Responsibilities
- Manage daily inquiries from Oakland residents and businesses via phone, email, and in-person.
- Coordinate the scheduling and dispatch of municipal service requests, including sanitation and infrastructure repairs.
- Maintain accurate and up-to-date records of service tickets, logs, and personnel activity.
- Assist in the administration of public programs and assist visitors with navigating city resources.
- Collaborate with city departments to ensure timely resolution of service complaints.
- Adhere to all local, state, and federal government regulations and agency policies.
Qualifications
- High school diploma or GED required; Associate’s degree in Public Administration or related field preferred.
- Minimum of 2 years of experience in customer service, government operations, or administrative support.
- Proficiency in Microsoft Office Suite and basic database management software.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Valid driver’s license and reliable transportation are required.
- Ability to work flexible hours, including occasional evening or weekend shifts during peak operations.