Job Description
We are currently seeking motivated individuals to join our federal team in New Orleans, Louisiana. This is a unique opportunity to secure a stable career with a comprehensive Pension Plan, while enjoying the benefits of a Night Shift schedule.
As a federal employee, you will enjoy job security, comprehensive health benefits, and a retirement package that ensures your financial freedom. We are looking for candidates who are detail-oriented, reliable, and ready to serve the nation.
Why Join Us?
- Competitive Salary: Based on GS Pay Scale.
- Retirement Security: Defined Benefit Pension Plan.
- Night Shift Differential: Additional pay for evening hours.
- Job Security: Federal employment offers unmatched stability.
Responsibilities
- Process and review federal claims and applications with high accuracy.
- Communicate effectively with veterans and stakeholders via phone and email during night hours.
- Manage sensitive federal data and ensure strict confidentiality and compliance.
- Maintain accurate records and update databases in real-time.
- Assist in the resolution of complex issues related to federal benefits.
- Adhere to federal security protocols and safety regulations.
Qualifications
- Must be a U.S. Citizen.
- Ability to work the night shift (11:00 PM - 7:00 AM) on a rotational basis.
- Strong typing skills (minimum 40 WPM).
- Experience with federal systems or public sector customer service preferred.
- High school diploma or GED required; Associate's degree preferred.
- Must pass a background investigation and drug screen.