Job Description
Are you seeking a stable and impactful career with the Federal Government? The U.S. Department of Veterans Affairs is actively recruiting for a dedicated Night Shift Patient Advocate in Milwaukee, WI. This is a unique opportunity to serve our nation’s heroes in a professional environment that prioritizes your well-being.
We offer an Excellent Benefits Package designed to help you thrive. Join us and enjoy job security, comprehensive healthcare, and a supportive work-life balance.
Why Join Our Team?
- Competitive Pay: Hourly rate with shift differential for night work.
- Comprehensive Health: Medical, Dental, and Vision insurance.
- Retirement Security: Thrift Savings Plan (TSP) with government matching.
- Work-Life Balance: Generous Paid Time Off (PTO) and holiday pay.
- Career Growth: Clear pathways for professional advancement within the federal system.
Responsibilities
- Conduct initial triage and patient intake screenings during the night shift hours.
- Verify veteran eligibility and accurately input data into the Federal Electronic Health Record (EHR) system.
- Coordinate urgent care referrals and schedule follow-up appointments for overnight cases.
- Respond to incoming calls and inquiries regarding emergency services and after-hours support.
- Ensure strict compliance with HIPAA regulations and federal security protocols.
- Maintain a clean, organized, and safe work environment.
Qualifications
- Must be a U.S. Citizen for Federal employment consideration.
- High School Diploma or General Equivalency Diploma (GED) required.
- Ability to work rotating night shifts (e.g., 10:00 PM – 6:00 AM) as required.
- Strong interpersonal and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to pass a background investigation and drug screen.