Job Description
We are currently seeking a detail-oriented Night Shift Government Support Specialist to join our dedicated team in Louisville, KY. This is a unique opportunity to serve your community while enjoying the stability and comprehensive benefits of a government role. If you thrive in a quiet, focused environment and have a passion for public service, we want to hear from you.
Our night shift operations ensure that critical government services continue seamlessly after hours. You will play a vital role in maintaining data integrity, assisting citizens via secure channels, and supporting internal departmental workflows. Join us and be part of a team that keeps the city running smoothly around the clock.
Responsibilities
- Monitor and manage incoming citizen inquiries, applications, and service requests during night operations.
- Process and verify government documents, permits, and records with a high degree of accuracy.
- Maintain and update secure digital databases and filing systems.
- Ensure strict adherence to local, state, and federal compliance regulations.
- Collaborate with day-shift supervisors to ensure a seamless handover of operations and unresolved issues.
- Perform routine system checks to ensure data security and operational continuity.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in government administration, customer service, or data entry is highly preferred.
- Must be available to work rotating night shifts (typically 10:00 PM – 6:00 AM).
- Proficiency in Microsoft Office Suite and government-specific software (e.g., ERP systems).
- Excellent written and verbal communication skills.
- Ability to pass a standard background check and drug screening.