Job Description
Join our elite team as a DMV Customer Service Representative with comprehensive paid training! We're seeking motivated individuals in Buffalo, NY to serve the public with professionalism and expertise. No prior DMV experience required – we'll equip you with all necessary skills through our immersive 4-week paid training program. Enjoy competitive pay, comprehensive benefits, and a clear career growth path within New York's public service sector.
Why Apply?
• Fully paid training program ($15/hour during training)
• Competitive starting salary + performance bonuses
• Comprehensive health/dental/vision benefits
• Retirement savings plan with employer match
• Opportunities for advancement to senior roles
Responsibilities
- Process driver's license, vehicle registration, and ID applications with accuracy
- Provide exceptional customer service via in-person, phone, and digital channels
- Resolve customer inquiries regarding DMV procedures and documentation
- Utilize specialized software for transactions and record-keeping
- Adhere to strict confidentiality and data security protocols
- Collaborate with cross-functional teams to improve service delivery
- Participate in ongoing professional development opportunities
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office Suite)
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Valid New York State driver's license (required upon hire)
- Pass background check and drug screening
- Must be available for 8 AM-5 PM shifts (Monday-Friday)