Job Description
Join our award-winning team at Bluegrass DMV Solutions and kickstart your career with comprehensive paid training! We're seeking motivated individuals to become DMV Customer Service Representatives in Lexington, KY. No prior experience required – we provide all the training you need to excel. Enjoy competitive pay, benefits, and a supportive work environment while serving your community.
What We Offer:
- 2-week paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Provide exceptional customer service to DMV patrons in person and via phone
- Process driver's license renewals, vehicle registrations, and title transfers
- Explain DMV regulations, fees, and documentation requirements clearly
- Utilize proprietary software to manage transactions and maintain records
- Resolve customer inquiries and complaints with empathy and professionalism
- Collaborate with team members to ensure smooth daily operations
- Adhere to all federal, state, and local compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Ability to handle sensitive information with confidentiality
- Positive attitude and willingness to help others
- Must pass background check and drug screening
- Reliable transportation to our Lexington office
- No prior DMV experience necessary