Job Description
Launch your career in public service with our comprehensive paid training program for DMV Customer Service Representatives! Join our Lexington, KY team and become an expert in driver licensing, vehicle registration, and state compliance. No prior experience required – we invest in your success through hands-on training, mentorship, and career advancement opportunities. Enjoy competitive pay, benefits, and the satisfaction of serving your community daily.
Why Join Us?
- 4-week paid training program covering all DMV systems and procedures
- Health, dental, vision, and 401(k) with company match
- Tuition reimbursement for continued education
- Clear career path to senior roles and specialization
- Modern, supportive work environment with flexible scheduling options
Responsibilities
- Process driver's license applications, renewals, and ID card services
- Assist customers with vehicle registration, title transfers, and plate issuance
- Provide accurate information on KY DMV regulations, fees, and documentation
- Maintain precise digital records using specialized DMV software systems
- Resolve customer inquiries and concerns with professionalism and empathy
- Verify documentation authenticity and enforce compliance protocols
- Collaborate with law enforcement agencies on special cases
Qualifications
- High school diploma or GED equivalent required
- Exceptional communication and interpersonal skills
- Ability to navigate multiple digital systems simultaneously
- Strong attention to detail and accuracy in data entry
- Customer-focused mindset with problem-solving abilities
- Must pass background check and drug screening
- Authorized to work in the United States
- Valid driver's license required