Job Description
Are you ready to start a rewarding career in Public Safety?
The City of Fort Worth is looking for dedicated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will serve as the lifeline between our community and emergency responders, ensuring public safety through rapid and accurate communication.
We offer Paid Training for all selected candidates, providing you with the essential skills and certifications needed to succeed in a high-stress, fast-paced environment. If you have excellent communication skills and a desire to serve your community, we want to hear from you.
Why Join Us?
- Paid Training: No prior experience required; we will train you.
- Impact: Play a vital role in keeping Fort Worth safe.
- Benefits: Comprehensive health, dental, and vision insurance.
Responsibilities
- Receive, screen, and process incoming emergency and non-emergency calls for service via radio, telephone, and computer-aided dispatch (CAD) systems.
- Dispatch appropriate law enforcement, fire, and emergency medical services (EMS) units to incidents based on location, type of call, and available resources.
- Enter and update incident reports, suspect descriptions, and status information into CAD systems with high accuracy and speed.
- Monitor radio frequencies and maintain situational awareness of ongoing police, fire, and medical activities within the jurisdiction.
- Provide vital information to field personnel and request additional resources as needed during complex incidents.
- Maintain accurate logs and records of all dispatched activities and communication.
Qualifications
- Must be at least 18 years of age.
- High School Diploma or GED equivalent required.
- Must possess a valid Texas Class C Driver's License or equivalent by date of hire.
- Ability to pass a thorough background investigation, polygraph, drug screen, and medical evaluation.
- Ability to maintain emotional composure under extreme pressure and stressful situations.
- Excellent verbal and written communication skills, with the ability to speak clearly and concisely.
- Strong typing skills and proficiency with computer systems.