Job Description
We are seeking a detail-oriented and service-driven individual to join our dedicated team as a Part-Time Administrative Specialist. This is an exceptional opportunity for professionals seeking a flexible schedule while making a tangible impact on the community of Minneapolis. You will play a pivotal role in supporting essential government operations and ensuring our constituents receive the highest quality of public service.
In this role, you will be the face of our department, managing daily office functions with precision and professionalism. We value integrity, efficiency, and a commitment to public service. If you are looking for a stable, rewarding part-time position within the public sector, we encourage you to apply.
Responsibilities
- Front Desk Management: Greet visitors, answer a high volume of multi-line phone inquiries, and direct communications to the appropriate staff members efficiently.
- Record Keeping: Maintain accurate, organized, and confidential files and records in strict accordance with state and federal government regulations.
- Data Processing: Perform accurate data entry tasks, update databases, and prepare routine reports for department supervisors.
- Customer Service: Assist the public with inquiries regarding city services, permit applications, and general information via email and in-person interactions.
- Office Operations: Manage inventory, order office supplies, and assist with the scheduling of departmental meetings and community events.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration or Public Administration is preferred.
- Experience: Minimum of 1-2 years of experience in administrative support, customer service, or a related public sector role.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with government case management software is highly desirable.
- Communication: Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Attributes: Ability to work independently, prioritize tasks, and adhere to strict deadlines in a fast-paced environment.