Job Description
We are seeking a dedicated and detail-oriented Part-Time Civil Service Administrator to join our team in London. In this pivotal role, you will play a key part in delivering essential public services, supporting the digital transformation of our operations, and ensuring our clients receive the highest standard of care. This is an excellent opportunity to work within the UK Government sector with flexible working arrangements.
Why Join Us?
- Flexible working patterns available.
- Generous annual leave entitlement.
- Access to public sector pension scheme.
- Professional development and training opportunities.
Responsibilities
- Manage incoming correspondence, emails, and telephone inquiries from the public efficiently and professionally.
- Process and update case files and databases with high accuracy and attention to detail.
- Assist in the organization of internal meetings, events, and documentation.
- Support the delivery of government policies and procedures within the local office.
- Collaborate with cross-functional teams to improve service delivery and operational efficiency.
- Maintain strict confidentiality and adhere to data protection regulations (GDPR).
Qualifications
- Previous experience in an administrative or customer service role within a public sector or corporate environment.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and government-specific software.
- Excellent written and verbal communication skills.
- Ability to work independently as well as part of a team.
- Strong organizational skills with the ability to manage competing priorities.
- Full UK work entitlement.