Job Description
Join New York City's premier public service agency as a Part-Time Community Liaison Specialist. This vital role bridges the gap between government initiatives and local communities, ensuring equitable access to resources and services. You'll work directly with diverse populations across NYC's boroughs, supporting programs that enhance civic engagement and neighborhood vitality. Perfect for students, career-changers, or those seeking flexible public service opportunities with impact.
Responsibilities
- Facilitate community outreach events and public information sessions
- Collect and analyze neighborhood feedback on municipal programs
- Assist residents with navigating city services and application processes
- Collaborate with local organizations to promote civic participation
- Document community concerns and coordinate with agency leadership
- Maintain accurate records of community interactions and service requests
Qualifications
- Associate degree in Public Administration, Social Work, or related field
- Minimum 1 year experience in community engagement or customer service
- Proficiency in Spanish or another NYC predominant language preferred
- Excellent verbal communication and active listening skills
- Ability to work flexible hours including evenings/weekends
- Valid New York State driver's license (if field travel required)
- Basic knowledge of NYC government structure and services