Job Description
Join our dynamic team at the Los Angeles County DMV as a Part-Time Customer Service Representative! This role offers the perfect opportunity to serve your community while developing valuable professional skills. We're seeking compassionate individuals who thrive in fast-paced environments and are passionate about delivering exceptional service to Los Angeles residents.
As a key member of our frontline team, you'll handle transactions, provide accurate information, and ensure smooth operations at our busy service centers. Enjoy flexible scheduling including weekday, weekend, and evening shifts with competitive compensation and comprehensive training.
Responsibilities
- Process DMV transactions including license renewals, registrations, and title applications
- Provide clear, accurate information on DMV regulations and procedures
- Resolve customer inquiries and complaints with professionalism and empathy
- Verify documentation and maintain secure digital records
- Collaborate with team members to ensure efficient workflow
- Adhere to all state and federal compliance standards
- Utilize DMV software systems for processing and record-keeping
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic computer proficiency and data entry skills
- Ability to stand for extended periods and lift up to 15 lbs
- Valid California driver's license required
- Spanish bilingual skills highly desirable