Job Description
Join our dynamic team at the Indiana Department of Revenue as a Part-Time DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to residents in Fort Wayne. This role is perfect for students, career changers, or those seeking flexible hours while making a tangible impact in your community.
Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions matter. If you're detail-oriented, customer-focused, and thrive in fast-paced settings, apply today to start your rewarding journey with us!
Responsibilities
- Process driver's license, ID card, and vehicle registration transactions with precision
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Utilize state-of-the-art systems to verify customer identity and documentation
- Resolve customer inquiries efficiently while maintaining a calm and professional demeanor
- Assist with administrative duties including data entry and record maintenance
- Collaborate with team members to ensure seamless service delivery
- Adhere to all security protocols and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong attention to detail and accuracy in data handling
- Excellent communication skills with ability to explain complex information clearly
- Proficiency in basic computer applications and willingness to learn new systems
- Ability to multitask effectively in a high-volume environment
- Valid Indiana driver's license required
- Flexible availability including weekend shifts