Job Description
Join Indiana's premier public service agency as a Part-Time DMV Customer Service Representative! We're seeking dedicated individuals to deliver exceptional service to our Fort Wayne community. This flexible role offers the perfect opportunity to gain valuable government experience while supporting essential motor vehicle services. Enjoy competitive pay, comprehensive training, and a rewarding career path in public service.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy and efficiency
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries in person and via phone with professionalism and empathy
- Maintain strict confidentiality of sensitive personal and financial data
- Operate DMV software systems and troubleshoot technical issues
- Assist with daily office operations including document scanning and filing
- Collaborate with team members to ensure seamless customer workflow
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong computer proficiency with ability to learn new systems quickly
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic knowledge of Indiana traffic laws preferred
- Flexibility to work evenings and weekends as needed
- Valid Indiana driver's license required