Job Description
Are you a people person looking for a meaningful career in public service? The Colorado Department of Transportation (CDOT) is seeking a dedicated Part-Time DMV Customer Service Representative to join our dynamic team in Denver, CO.
In this role, you will be the face of our agency, helping thousands of residents with their licensing, registration, and vehicle title needs. We pride ourselves on providing excellent service and efficient processes. If you have a knack for problem-solving, a friendly demeanor, and the ability to work in a fast-paced environment, we want to hear from you.
Join us in keeping Colorado moving and ensure our community members have a seamless experience at the DMV.
Responsibilities
- Greet and assist customers with a professional and welcoming attitude upon arrival.
- Process vehicle registrations, title transfers, and license renewals accurately and efficiently.
- Answer inquiries regarding fees, wait times, and required documentation.
- Operate computer systems to update customer records and issue official documents.
- Resolve customer complaints and escalate complex issues to team supervisors.
- Maintain a clean, organized lobby and service counter area.
- Perform data entry and maintain precise records of all transactions.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service, retail, or government services is highly preferred.
- Strong computer proficiency with the ability to learn new software quickly.
- Excellent verbal and written communication skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Must pass a background check and drug screening.
- Valid Driver's License is preferred.