Job Description
Join Our Team as a Part-Time Customer Service Representative!
We are looking for a reliable, friendly, and detail-oriented individual to join our Tulsa office. As a vital link between the state and its citizens, you will play a key role in streamlining the DMV experience. If you have a passion for public service and enjoy helping people, we encourage you to apply for this flexible opportunity.
Key Benefits:
• Flexible Part-Time Hours
• Competitive Pay ($15.00 - $18.00/hr)
• Paid Training
• Career Growth Opportunities
In this role, you will serve as the face of our department, ensuring every visitor receives accurate information and efficient service.
We are looking for a reliable, friendly, and detail-oriented individual to join our Tulsa office. As a vital link between the state and its citizens, you will play a key role in streamlining the DMV experience. If you have a passion for public service and enjoy helping people, we encourage you to apply for this flexible opportunity.
Key Benefits:
• Flexible Part-Time Hours
• Competitive Pay ($15.00 - $18.00/hr)
• Paid Training
• Career Growth Opportunities
In this role, you will serve as the face of our department, ensuring every visitor receives accurate information and efficient service.
Responsibilities
- Welcoming visitors and answering inquiries regarding DMV services, fees, and wait times.
- Processing driver's license renewals, vehicle registrations, and title transfers.
- Verifying documents for accuracy and completeness before submission.
- Assisting customers with online kiosk navigation and computer-based applications.
- Managing incoming phone calls and redirecting them to the appropriate departments.
- Maintaining a clean, organized, and professional reception area.
- Resolving customer concerns and escalating complex issues to supervisors.
Qualifications
- High School Diploma or equivalent required.
- Previous experience in customer service, administrative support, or government operations is preferred.
- Strong interpersonal and communication skills with a focus on customer satisfaction.
- Proficiency in Microsoft Office Suite and data entry systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be available to work a rotating schedule including weekends and holidays.
- Valid Oklahoma Driver's License required.