Job Description
Join the Social Security Administration as a Part-Time Federal Administrative Specialist in Arlington, Virginia. Make a meaningful impact while supporting our mission to deliver critical benefits to Americans nationwide. This flexible role offers 20-25 hours/week with competitive federal benefits including health insurance and retirement plans. Ideal for students, career-changers, or professionals seeking work-life balance. Apply today to contribute to one of America's most trusted agencies!
Responsibilities
- Process and verify benefit applications using SSA's secure systems
- Respond to constituent inquiries via phone, email, and in-person
- Maintain accurate case files and documentation in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex cases
- Assist with public outreach events and community education initiatives
- Utilize Microsoft Office Suite for data entry and report generation
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- US citizenship required
- High school diploma or equivalent; college degree preferred
- Minimum 1 year administrative/customer service experience
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to pass federal background check and fingerprinting
- Strong attention to detail and problem-solving skills
- Ability to work independently with minimal supervision
- Experience with federal/state systems (e.g., SAM.gov) a plus