Job Description
Join the Social Security Administration as a Part-Time Federal Administrative Specialist in Kansas City, MO. This rewarding opportunity allows you to serve American citizens while maintaining work-life balance through flexible scheduling. As a key member of our public service team, you'll contribute to critical federal operations with competitive pay and comprehensive benefits.
Responsibilities
- Process and verify Social Security applications with 99% accuracy
- Respond to constituent inquiries via phone, email, and in-person channels
- Maintain secure federal records using SSA's proprietary databases
- Assist with public outreach events and community education initiatives
- Collaborate with cross-functional teams on policy compliance matters
- Prepare detailed reports on caseload statistics and performance metrics
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or equivalent with 2+ years administrative experience
- Proficiency in Microsoft Office Suite and federal record-keeping systems
- Ability to pass Tier 3 federal background investigation
- Excellent written and verbal communication skills
- Experience handling sensitive PII data with HIPAA/GSA compliance