Job Description
Join a mission-driven federal agency and secure your future with stable part-time employment in Milwaukee. The U.S. Department of Veterans Affairs offers competitive benefits, retirement plans, and career growth opportunities while serving our nation's heroes. This flexible role provides work-life balance without sacrificing job security or professional development.
As a key member of our administrative team, you'll support critical operations in a supportive environment. Enjoy federal employee perks including health insurance, paid leave, and tuition assistance. No prior federal experience required – we provide comprehensive training and mentorship to help you thrive.
Responsibilities
- Manage veteran records and documentation with strict adherence to federal privacy regulations
- Process claims and applications ensuring accuracy and timely submission
- Coordinate scheduling for veteran appointments and facility resources
- Prepare correspondence and reports using Microsoft Office Suite
- Assist veterans and family members with inquiries and referrals
- Maintain digital filing systems and document lifecycle management
- Collaborate with cross-functional teams to support service delivery goals
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or equivalent; college degree preferred
- Minimum 2 years administrative support experience
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Ability to pass federal background check and drug screening
- Strong attention to detail and organizational skills
- Experience working with confidential information
- Excellent communication and customer service abilities