Job Description
Join a stable federal career with the U.S. Department of Veterans Affairs in Minneapolis! We're seeking a part-time Administrative Specialist to support our mission of serving America's heroes. Enjoy competitive pay, comprehensive benefits, and flexible scheduling while making a meaningful impact. This is your opportunity to build a secure future in public service.
Responsibilities
- Process and manage veteran benefit applications with precision and confidentiality
- Coordinate with federal agencies to resolve case inquiries and documentation
- Maintain accurate electronic records using VA-specific systems
- Provide exceptional customer service via phone, email, and in-person
- Support veteran outreach events and community engagement initiatives
- Assist with data analysis for performance reporting
- Adhere to all federal regulations and security protocols
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; bachelor's preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal background investigation
- Strong attention to detail and problem-solving skills
- Experience working with diverse populations
- Part-time availability (20-25 hours/week)