Job Description
Join the U.S. Department of Veterans Affairs as a Part-Time Benefits Specialist and make a meaningful impact on veterans' lives while enjoying exceptional federal benefits. This unique opportunity offers a flexible schedule with comprehensive health insurance, retirement plans, paid leave, and tuition assistance. Work in a supportive environment where your contributions directly support those who served our nation.
Responsibilities
- Assist veterans and their families with federal benefits enrollment and claim processing
- Provide accurate information on healthcare, education, and disability benefits
- Maintain confidential case files and documentation in compliance with federal regulations
- Coordinate with VA medical centers and regional offices to resolve benefit inquiries
- Conduct outreach events to connect veterans with available resources
- Prepare detailed reports on benefit utilization and program effectiveness
- Stay updated on federal policy changes affecting veterans' benefits
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or benefits administration experience
- Proficiency with Microsoft Office Suite and VA benefits systems
- Strong communication skills with ability to explain complex policies
- Ability to handle confidential information with discretion
- Experience working with military/veteran populations preferred