Job Description
Join a Mission-Driven Federal Team
Are you seeking a part-time career with excellent federal benefits and a flexible schedule? We are hiring a dedicated Benefits Specialist to support our federal programs in Philadelphia, PA. This is a unique opportunity to serve the community while enjoying a premium benefits package and work-life balance.
Why Choose Us?
- Top-Tier Benefits: Comprehensive health insurance, dental, vision, and a robust 401(k) retirement plan with employer matching.
- Flexible Hours: Enjoy the freedom of part-time work with the option for hybrid remote days.
- Professional Growth: Access to continuous training and clear pathways for advancement within the public sector.
- Stable Environment: Work for a stable federal contractor providing essential services.
Responsibilities
- Assist federal applicants with the application and enrollment process for benefits programs.
- Review and verify documentation for compliance with federal regulations and agency policies.
- Provide exceptional customer service to veterans and citizens via phone, email, and in-person.
- Maintain accurate, confidential, and organized digital and physical records.
- Collaborate with the compliance team to ensure timely processing of claims and requests.
- Stay updated on changes in federal legislation and adjust procedures accordingly.
Qualifications
- High school diploma or GED required; Bachelor's degree in Public Administration, Social Work, or related field is a plus.
- Previous experience in government, federal, or customer service roles is highly preferred.
- Strong attention to detail and ability to handle sensitive information with discretion.
- Proficiency in Microsoft Office Suite and federal case management software.
- Excellent verbal and written communication skills.
- Ability to work independently and meet deadlines in a fast-paced environment.