Job Description
Join the Social Security Administration as a Part-Time Federal Claims Specialist in Milwaukee. This role offers flexible hours while serving the community with impactful work. You'll process retirement, disability, and survivor claims with precision and compassion. Enjoy competitive federal benefits, professional development opportunities, and the satisfaction of supporting vulnerable populations. Perfect for students, retirees, or career changers seeking meaningful part-time government employment.
Responsibilities
- Process and adjudicate Social Security claims with strict adherence to federal regulations
- Conduct client interviews to gather necessary documentation and verify eligibility
- Explain complex benefit programs and eligibility requirements to applicants
- Maintain accurate case records in federal databases while ensuring confidentiality
- Collaborate with medical and vocational experts for disability determinations
- Respond to inquiries from beneficiaries, attorneys, and community partners
Qualifications
- US citizenship and background investigation clearance
- Associate's degree or 2 years of customer service experience
- Proficiency in Microsoft Office and data entry systems
- Strong analytical skills with attention to detail
- Ability to interpret complex federal regulations and policies
- Excellent communication skills in English (bilingual Spanish preferred)
- Must pass federal aptitude assessment and security clearance