Job Description
Join the Social Security Administration as a Part-Time Federal Claims Specialist in Tallahassee. Make a meaningful impact supporting Floridians while enjoying flexible hours and federal benefits. This role offers a unique opportunity to serve the public in a secure, mission-driven environment.
We seek detail-oriented professionals with strong communication skills to assist beneficiaries with claims processing. Enjoy competitive pay, professional development opportunities, and the pride of serving your community through federal service.
Responsibilities
- Process and adjudicate retirement, disability, and survivor claims with precision
- Provide exceptional customer service to beneficiaries via phone and in-person
- Maintain accurate documentation in federal case management systems
- Collaborate with medical and legal teams for complex cases
- Ensure compliance with SSA regulations and privacy policies
- Conduct eligibility reviews and benefit calculations
- Participate in ongoing training on policy updates
Qualifications
- Associate's degree or equivalent experience in public administration
- 2+ years in customer service or claims processing
- Proficiency with Microsoft Office Suite and federal databases
- Strong analytical and problem-solving abilities
- Ability to handle sensitive information with confidentiality
- U.S. citizenship required
- Pass federal background check and security clearance