Job Description
Are you looking for a rewarding career in the public sector that offers flexibility and a meaningful impact? UK Department for Work and Pensions is seeking a dedicated Part-Time Government Administrator to join our team in London. This is a fantastic opportunity for an organized professional to support critical government services while maintaining a healthy work-life balance.
In this role, you will serve as the first point of contact for the public, ensuring our services are accessible and efficient. We offer a supportive environment, competitive pay, and opportunities for professional development within the UK civil service.
Responsibilities
- Manage incoming correspondence, emails, and phone inquiries regarding government services with high attention to detail and empathy.
- Maintain accurate and up-to-date digital and physical records in strict compliance with UK data protection and government security protocols.
- Assist in the preparation of weekly reports, memos, and briefing documents for senior management.
- Facilitate the smooth operation of the front desk and public counter, directing visitors to the appropriate departments.
- Collaborate with cross-functional teams to streamline administrative processes and improve service delivery.
- Perform data entry tasks and verify information to ensure integrity of public records.
Qualifications
- Previous experience in administrative support, customer service, or the public sector is highly desirable.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication skills in English.
- Ability to handle sensitive and confidential information with the utmost integrity.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Flexibility to adapt to changing priorities and occasional evening shifts as required.